Assignment Brief

  • Thomas Webb Ltd

  • Site name:

    Lovelace House

    Site address:

    96-122 Uxbridge Road W13 8RB

    Site telephone number:

    To be confirm

    Managing agent:

    Rendall and Rittner

    Property Manager:


    Facilities Manager:


    Building details:


    Number of Apartments:



    Car park:

    Yes, basement level car park located underneath the building





    Dry risers:


    Fire systems:

    There is one fire panel located in the main entrance to the building. It is connected to communal area smoke/heat detectors, Smoke extractors on the corridors and an AOV     at the top of the main stairwell. There is no fire alarm sounder as far as we are aware

    Onsite staff:

    None other than the Waking Watch

    Welfare facilities:



    Thomas Webb has been instructed by Rendall and Rittner to provide 4 Waking Watch, 24 hours per day 7 days per week until further notice. The Waking Watch is required due to fire safety concerns recently being identified relating to the buildings combustible materials inside the walls.


    Waking Watch Duties:

    • Carryout patrols to Identify and investigate signs of fire and breaches of fire safety

    • Report any breaches of fire safety to management & rectify where possible

    • Raise the alarm within the building if a fire is identified

    • Call the emergency services

    • Coordinate a phased evacuation

    • Provide information and assistance to the emergency services where possible.



Standard Operating Procedures:


  • 1 full patrol of the internal and external parts of the development take approximately 25-30 minutes

  • Each Waking Watch shall patrol the building on a rotational basis, one after the other or swap each hour

  • The full length of all floors must be patrolled, including a full 360 degree inspection of

    the external parts of the building

  • One Waking Watch shall remain at the front entrance to the building at all times

  • The Waking Watch shall remain alert and ready to provide assistance and respond to emergencies when in between patrols at all times.



Air horns will be provided for raising the alarm/alerting residents in the event of a fire or other emergency and must be taken on patrol at all times.

High visibility vests will be provided and must be worn at all times when on the premises.

An electronic patrol checkpoint system will be installed to monitor frequency and accuracy of patrols with checkpoints located on every floor. These devices must be taken on all patrols at all times and all checkpoints must be scanned.

These devices also double up as Walkie Talkies and should be used to remain in contact with the other Waking Watch team members at all times.


Sign in/out:


  • All Waking Watch must sign in at the beginning of each shift and sign out at the end of each shift by scanning the sign in/out tag at the front entrance, using a patrol device and entering their personal details.

  • At the beginning of each patrol, all Waking Watch must sign in to the device before scanning the first patrol checkpoint.


Carrying out patrols to identify breaches of fire safety:

This includes (but is not limited to) fire doors not shutting or being shut properly, or being propped open, trip hazards and/or obstructions left along fire exit routes, combustible materials being stored improperly such as in corridors, stairwells, fire exit routes etc, blocked fire exit doors, faulty emergency lighting, fault alarms on fire panels, faulty/low battery smoke/heat detectors (bleeping sound) missing fire safety signage etc.

Any issues should be reported in writing to the concierge and/or management.


Carrying out patrols to identify signs of fire:

Whilst on patrol, the Waking Watch must pay attention to identify any potential key signs of fire such as (but not limited to) seeing smoke/fire, smelling smoke/burning, the sound of a residents smoke detector/alarm being activated, excessive heat coming from a specific location, being informed by another individual of a fire.

When a sign of fire has been identified, you must firstly radio your colleague to request assistance in the investigation and be ready to assist you in evacuating the building should the need arise. Whilst your colleague is on their way you must start to try to locate the source of the sign of fire.

The investigation should be carried out by knocking on resident’s doors to identify which apartment it might be coming from and checking riser/electrical cupboards if necessary.

If you cannot locate the source of the sign of fire then the emergency procedures must be followed:


Emergency Procedures:

Calling the emergency services:

If a fire is identified, or the source of the sign of fire cannot be located then you MUST CALL THE EMERGENCY SERVICES.

  • Don’t be afraid to call. If you’re unsure whether it’s an emergency, it’s better to be safe than sorry. Dial 999 and report what you’re seeing.

  • Ask for fire and rescue

  • Give them the address and post code

  • Inform them that you are Waking Watch

  • Inform them that the building has fire safety issues relating to its external walls

  • Inform them of the situation (fire, sign of fire etc)

  • Inform them of any action taken (evacuation in progress)

  • Answer any questions as calmly and concisely as possible

  • Once the evacuation is complete, wait outside the building and provide assistance upon their arrival


Conducting an evacuation:

The emergency procedures include a phased evacuation of the entire building.

  • Upon discovering a fire, the patrolling waking watch must radio the standby Waking Watch to inform them of the fire, the floor you are on, the apartment number/location of the fire and request immediate assistance

  • One Waking Watch shall remain at the main entrance and call the fire brigade, following the procedures above.

  • The other Waking Watch shall go to provide assistance using the stairs

  • The Waking Watch should evacuate one floor each, simultaneously

  • In order of priority, the floor with the fire should be evacuated first, followed by the floor above and then the floor below, continuing as such until the building is evacuated or the London Fire Brigade arrive (whichever is quickest)

  • This should be done by raising the alarm using the air horns and knocking assertively on the apartment doors

  • Inform the residents that there is a fire and direct them to the fire assembly point (pavement opposite the hotel)

  • Inform residents to remain calm, not to run and not to use the lift or take personal belongings with them

  • Take a picture of any apartment numbers that do not respond

  • Provide support and assistance to the LFB upon their arrival.


I confirm that i have read and understood the site assignment instructions and agree to all sections and shall & maintain the above requirements when working on the site.

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