Thomas Webb Ltd
Thomas Webb has been instructed by Rendall and Rittner to provide 4 Waking Watch, 24 hours per day 7 days per week until further notice. The Waking Watch is required due to fire safety concerns recently being identified relating to the buildings combustible materials inside the walls.
Carryout patrols to Identify and investigate signs of fire and breaches of fire safety
Report any breaches of fire safety to management & rectify where possible
Raise the alarm within the building if a fire is identified
Call the emergency services
Coordinate a phased evacuation
Provide information and assistance to the emergency services where possible.
1 full patrol of the internal and external parts of the development take approximately 25-30 minutes
Each Waking Watch shall patrol the building on a rotational basis, one after the other or swap each hour
The full length of all floors must be patrolled, including a full 360 degree inspection of
the external parts of the building
One Waking Watch shall remain at the front entrance to the building at all times
The Waking Watch shall remain alert and ready to provide assistance and respond to emergencies when in between patrols at all times.
Air horns will be provided for raising the alarm/alerting residents in the event of a fire or other emergency and must be taken on patrol at all times.
High visibility vests will be provided and must be worn at all times when on the premises.
An electronic patrol checkpoint system will be installed to monitor frequency and accuracy of patrols with checkpoints located on every floor. These devices must be taken on all patrols at all times and all checkpoints must be scanned.
These devices also double up as Walkie Talkies and should be used to remain in contact with the other Waking Watch team members at all times.
All Waking Watch must sign in at the beginning of each shift and sign out at the end of each shift by scanning the sign in/out tag at the front entrance, using a patrol device and entering their personal details.
At the beginning of each patrol, all Waking Watch must sign in to the device before scanning the first patrol checkpoint.
This includes (but is not limited to) fire doors not shutting or being shut properly, or being propped open, trip hazards and/or obstructions left along fire exit routes, combustible materials being stored improperly such as in corridors, stairwells, fire exit routes etc, blocked fire exit doors, faulty emergency lighting, fault alarms on fire panels, faulty/low battery smoke/heat detectors (bleeping sound) missing fire safety signage etc.
Any issues should be reported in writing to the concierge and/or management.
Whilst on patrol, the Waking Watch must pay attention to identify any potential key signs of fire such as (but not limited to) seeing smoke/fire, smelling smoke/burning, the sound of a residents smoke detector/alarm being activated, excessive heat coming from a specific location, being informed by another individual of a fire.
When a sign of fire has been identified, you must firstly radio your colleague to request assistance in the investigation and be ready to assist you in evacuating the building should the need arise. Whilst your colleague is on their way you must start to try to locate the source of the sign of fire.
If you cannot locate the source of the sign of fire then the emergency procedures must be followed:
If a fire is identified, or the source of the sign of fire cannot be located then you MUST CALL THE EMERGENCY SERVICES.
Don’t be afraid to call. If you’re unsure whether it’s an emergency, it’s better to be safe than sorry. Dial 999 and report what you’re seeing.
Ask for fire and rescue
Give them the address and post code
Inform them that you are Waking Watch
Inform them that the building has fire safety issues relating to its external walls
Inform them of the situation (fire, sign of fire etc)
Inform them of any action taken (evacuation in progress)
Answer any questions as calmly and concisely as possible
Once the evacuation is complete, wait outside the building and provide assistance upon their arrival
The emergency procedures include a phased evacuation of the entire building.
Upon discovering a fire, the patrolling waking watch must radio the standby Waking Watch to inform them of the fire, the floor you are on, the apartment number/location of the fire and request immediate assistance
One Waking Watch shall remain at the main entrance and call the fire brigade, following the procedures above.
The other Waking Watch shall go to provide assistance using the stairs
The Waking Watch should evacuate one floor each, simultaneously
In order of priority, the floor with the fire should be evacuated first, followed by the floor above and then the floor below, continuing as such until the building is evacuated or the London Fire Brigade arrive (whichever is quickest)
This should be done by raising the alarm using the air horns and knocking assertively on the apartment doors
Inform the residents that there is a fire and direct them to the fire assembly point (pavement opposite the hotel)
Inform residents to remain calm, not to run and not to use the lift or take personal belongings with them
Take a picture of any apartment numbers that do not respond
Provide support and assistance to the LFB upon their arrival.